Wi-Fi, wireless internet access is fast becoming mandatory for all in the hospitality industry. Visitors now expect to be able to check email, lookup information on the web whether they are at home, work or play.

Many of the larger hotels have installed system that integrates with existing IT systems and as such are expensive to implement and maintain. Solutions are now appearing that are both low cost, simple to install and need virtually no maintenance. Comala offer a modular configuration where a main access point is used and then further points are added to extend the coverage of the

Key features:

• Compatible with both popular formats: 802.11b and 802.11g
• Simple access control using names and passwords is allocated by a dedicated keypad/printer or by using a browser and network printer
• Security, prevents guests from interacting with each other or seeing the host network
• Shared broadband connection, a single connection can be used both for in- house networking as well as guests internet access
• Reliability is excellent as the solution does not rely on a PC

Solutions:

• Hotels, in public areas as well as guest accommodation
• Cafe and bars can cover indoor and outdoor areas
• Supports all three types of services; voice, video and data
• New revenue stream or improved visitor satisfaction with a bundled service
• Rapid return on investment

Minimum Requirements:

True Plug-and-Play
Guests do not expect to have to change their laptop settings or download software before they can access the internet. The Comala subscriber gateway system enables a true plug-and-play experience, with a seamless and transparent connection.

Fast Trouble-Free Access and Downloads
Slow, frustrating dial-up internet is fast becoming unacceptable amongst hotel guests. Instead, they expect near instant downloads and easy, total Web access. A low cost Broadband service delivers the service they expect, and increases guest satisfaction as a result.

Always-On Connectivity
A business traveler out of the office does not expect to be out of the loop. Always-on connectivity is essential to enable the business guest to maintain productivity and capitalise on business opportunities whenever and wherever they arise.

Ease of Use
With no technical support from their own in-house IT department, business travellers depend on the hotel to provide simple, easy-to-use internet access. Comala solutions provide instant broadband access for guests, with no special settings or complex configurations of their laptops required.

Secure Access
Internet security is a growing concern, particularly amongst business users. Guests need to be confident that broadband access in the hotel is totally secure, for their complete peace of mind.

Information Security
Only a ready-made network security platform, built-in to the HSIA (High Speed Internet Access) solution, can ensure security and ease-of-use. The system provides room-to-room security for wired and wireless networks, which not only prevents guests from intruding on each other’s messages, but also secures the hotel’s internal network. A firewall prevents circulation of viruses and unauthorised access to the hotel’s system. In addition, guests can use their VPN (Virtual Private Network) applications for access to their secured corporate networks. The subscriber network allows the hotel or service provider to track detailed online guest activity, if required, enabling hotels to track and monitor usage and frequency.

Integration with Existing Systems
Integrating seamlessly with Property Management Systems such as MICROS Fidelio, Marriott and MKII helps to protect a hotel’s IT investment. Updating a current system with leading edge HSIA technology does not mean writing-off existing hardware, software or infrastructure. The system even allow guests to use the telephone and HSIA service simultaneously – often essential for the business traveler – with no degradation of service.